Policies

Company Policy

To ensure adequate processing time, please allow up to 48 hours to begin processing the order before inquiring. Each and every time the status of your order changes, you will be notified by the email that you provided with your order. All order placed before 1pm (EST) will begin processing the same day, otherwise all orders will begin processing the following business day.

Please note all orders are subject to 2-day payment processing waiting time.

Shipping

All items are shipped via U.S. postal service (USPS) and will take 3-7 days for delivery. Once your order is shipped, the tracking number will be provided to the email address associated with your order.

All sales are subject to 7-10 day turn around time to allow for payment verification and order processing time. Once your tracking number is provided, your order should arrive in 1-3 shipping days.

WE WILL NOT BE RESPONSIBLE FOR ANY LOST PACKAGES. PLEASE CONTACT THE SHIPPING PROVIDER IN REGARDS TO ANY PACKAGES THAT HAS NOT BEEN RECEIVED AFTER IT HAS BEEN SHIPPED. ALL PACKAGES ARE INSURED AND YOU SHOULD FILE A CLAIM WITH USPS IN THE EVEN OF A MIS-DELIVERY/LOST PACKAGE.

Returns/Exchanges

All sales are final. NO EXCEPTIONS. Refunds are given only in extenuating circumstances.

For additional questions/concerns feel free to contact by phone or email.